From our family to yours, we extend our support and sympathy to those impacted by Covid-19. Our focus is, as always, on the safety and well being of our community, which includes all of our employees and customers.
Now more than ever, we can appreciate our close-knit family and the importance of coming together to help protect the greater good in times of need.
While this situation changes every day we are doing our part to slow the spread of the virus by complying with Washington State governor, Jay Inslee's mandates. We will remain open to serve you online and in-store until further notice and have resumed our normal hours of being open to the public Tuesday through Saturday from 10-6 pm. For our customers and staff, masks are required in store. Our staff will be wearing masks and sanitizing their work stations and themselves regularly. If you'd prefer you can always place an order online and choose in store pickup, we will call you when your order is ready and set up a time for free curbside pickup. Enjoy free shipping on orders $100+ to Washington and Idaho. All other orders $500+ will ship for free to the rest of the contiguous U.S. Please see the bottom of this letter for expected shipping delays from select brands.*
As a small business, your support means everything to us and we appreciate you more than words can express! We hope that you and your families stay healthy, happy, and safe through these challenging times.
We are a proud group of creative, strong, and resourceful individuals. We will prevail and craft on! If you have any questions, comments, or concerns we are available Monday through Saturday 10 am - 6 pm via email at email@example.com
Thank you for your support,
The Paradise Fibers Family
*We are expecting slight shipping delays due to COVID-19, please keep this in mind when ordering. Many of us are operating on 1-5 person crew in our warehouses and are working around the clock to get orders out as quickly as possible in the order that they are placed. Thank you.
Shipping Delays as of 5/22/2020 (rough estimates)
Paradise Fibers: 1 to 3 day delay.
Ashford: 7 to 15 day delay on in-stock wheels. 3-5 day delay on everything else.
Schacht: Shipping orders in the order they are placed. 6 to 10 week delay.
SpinOlution: 4 to 6 week delay.
Kromski: 3 to 4 week delay.
Louet: 3 to 5 day delay.
Right now, every wheel not listed below is back-ordered from Ashford. More will become available as the days go by and we will update this list as they become available again.
Currently in Stock and ready to ship Wheels from Ashford:
Elizabeth Spinning Wheel 2 Lacquered
Traditional Spinning Wheel Single Drive Lacquered
Traditional Spinning Wheel Single Drive Natural
Joy Spinning Wheel 2 Double Treadle with carry bag
Joy Spinning Wheel 2 Single Treadle with carry bag
Kiwi 3 Spinning Wheel Lacquered