Shipping Policy info for Paradise Fibers
US Shipping Policy and backorders...what to expect International Shipping Policy and backorders, what to expect...
Free Shipping options are generally shipped same day the most economical way either First Class Mail, Priority Mail or UPS Ground. We charge actual shipping costs or less in most cases. We are family owned and operated and don't markup shipping. When you go to checkout you will be able to approve the shipping costs to make sure they are acceptable. We do offer shipping specials and other discount coupons, the only way to get them is via our newsletter, sign up on our front page here.
With free shipping or reduced shipping specials we only offer it in the contiguous USA but read on we haven't forgotten about our Alaskan and Hawaiin friends. Yes contiguous is a strange word but appropriate, Contiguous bascially means Hawaii and Alaska aren't eligible for free shipping promotions. On orders over $99 Alaska and Hawaii get a special $8 flat rate shipping on nearly everything we sell even most large spinning wheels and medium sized loom products!
How fast will I get my order?
We try and ship same day if at all possible, order early in the day for best chances. We only use fast methods of delivery like 3 Day Select, Priority and at the least USPS Mail where appropriate and never parcel post which is pretty unreliable. We appreciate that you want your order delivered fast no excuses. We sometimes use UPS Ground if you live near the shop and the packages will arrive to you faster. (3 Day Select will take 3 days whether you are just down the street or in New York so UPS ground is actually faster from Spokane to Seattle than 3 Day, weird but true.) We take all this into consideration when we ship out your order, we aim to have your order at your door in 3 business days or sooner with any method you choose from us.
What if I have a backordered item?
Typically if something is on backorder it will only be for 3-5 business days. If it's going to be longer than 3-5 business days to ship and you need it faster just give us a call and we will ship out what we have and cover the additional shipping cost, no problem. Sometimes certain promotional sales or items exclude partial order shipping but we will let you know via email immediately if something is out of stock and to contact us if necessary. If you have special needs or would like to have a partial shipment and know you are ordering backordered items no problem, just call us. Since we are a family owned and operated shop, we are looking out for you and try our best to do what we would want done if we were ordering from us.
If you ever have questions on shipping give us an email or call us at 1-888-320-7746 we are happy to help!
We ship internationally every day. We only use secure methods of shipping including UPS International and USPS MAIL International insured package. We are currently shipping to nearly every country in the word. Our online checkout will calculate the shipping amount before checkout for your approval. Every country is different and shipping prices and delivery can vary quite a bit. UPS International is by far the best and most consistent method to get your package, however it is quite a bit more expensive. USPS International takes anywhere from 1-4 weeks to receive your package and is less consistent...but is less expensive. If you choose USPS please allow for up to a month to receive your items although it should be sooner. UPS generally delivers anywhere in the world in 5 business days
If you have questions about international shipping just live chat us anytime, we're happy to help.